The Supercomputing Facility staff provides assistance (Mon-Fri 9am-5.30pm) with regards to, among any requires related to HPCE.
Your queries should include, when possible, the following items:
PLEASE DO NOT PUT YOUR PASSWORD IN ANY EMAIL TO THE SUPERCOMPUTING FACILITY
- Informative e-mail (subject) headers.
- The name of the machine you are working on.
- Relevant error messages.
- Location of relevant files: job files, error files, etc. As a courtesy to the CC staff, please do not send us large files (larger than 100 KB) as email attachments.
- Which program/package you were running.
- Clear description of the problem.
The usefulness, accuracy, and promptness of the information we provide to answer a question depends, to a good extent, on whether you have given us useful and relevant information.
Prasannakumar M, Aswin Kumar D, Saravana kumar M
Mrs. Gayathri P
Dr. Rupesh Nasre